Coles Car Insurance
Whether you’re new to car insurance or looking to switch policies, Coles Car Insurance has a cover to suit you.
Choose from Comprehensive and Comprehensive Plus Policies, as well as Third Party Fire & Theft and Third Party Property Damage.
Get a quote and see how much you could save today!
|Lifetime guarantee on repairs
All authorized repairs from our Partner Repairers are guaranteed for life.
|Partner repair network
If you make a claim, our Partner Repairer will manage the whole process; from getting quotes, to making sure your vehicle is fixed, cleaned and ready to go.
Flexible excess options can help reduce the premium on any of our comprehensive policies. Choose the optional features that suit you.
Why Coles Comprehensive Car Insurance?
Coles Car Insurance reviews
Coles in one of Australia’s largest supermarket chains and is owned by the Wesfarmers group. Coles car insurance is underwritten by Wesfarmers Insurance. There are 3 types of car insurance available from Coles: comprehensive, third party, and third party fire & theft. Coles also sells home insurance products. Read some Coles car insurance reviews below or leave your own.
Coles car insurance currently offers a price beat guarantee for over 30’s who switch to Coles and 1 year roadside assistance for over 30’s who purchase comprehensive car insurance. Note: Check these are still offered before purchasing.
|Online discounts||10% or 15% for flybuys members|
|Max no claim discount||65%|
|Multi policy discount||None|
|Choice of repairer
|Choice of agree or market value
|Pay monthly at no extra cost
|New car replacement||1 year|
|Excess free Windscreen replacement||Optional|
|Hire car after accident||Optional|
|Variable excess (to reduce premium)||$600 to $2100|
Coles Insurance Benefits
Damage to your car
For accidental and malicious damage, storm, fire, flood & hail.
Covers whether your car is found or not.
Stolen keys replacement
A new set if yours are stolen.
Damage to other people's car or property
If done when using your car, trailer or caravan.
Up to $100 per day for emergency repairs, towing or accommodation.
Hire car if yours is stolen
Up to $50 per day, up to 14 days.
Excludes mobile phones & GPS devices.
Trailer or caravan replacement
Cover if attached to your car when stolen.
2 years new-for-new car replacement
If you’re insured from first rego and your car is written off.
Child seats and baby capsules replacement
Up to $500 when covered by an insured event or stolen from your locked car.
Coles Car Insurance Benefits
Lifetime Guarantee on repairs
On all authorized repairs from our Partner Repairers.^
Partner Repair Network
An easier repair process to get you back on the road sooner.
24/7 claims lodgment service
Call us anytime, day or night.
Change your excess to find the right price for you.
Up to $200 for damaged or stolen groceries.
Dedicated Claims Specialists
Speak to one of our dedicated Claim Specialists.
Coles Car Insurance Contact
Contact us by post
Insurance Australia Limited
PO Box 16042
Collins St West, VIC 8007
Frequently asked questions
Before you call, have a look at the Frequently asked questions to see if the answer to your query is there.
Manage your policy online
Use the Insurance Service Centre to view and manage your Coles Insurance policy online, anywhere anytime.
For purchasing new cover, changing your details or Coles Insurance general enquiries
Please call our Customer Care team on weekdays 8am-9pm and weekends 8am-6pm AEST. Note that public holidays may affect opening hours.
Need to make a new claim 24/7?
Please call our Customer Care team on weekdays 8.30am-5pm AEST.
For roadside assistance
Please call our 24/7 roadside assist on 1300 265 374 (select option 4, then option 1).
Insurance complaints handling
For more information about our complaints handling process please click here
coles car insurance quote
You can get a quote and purchase a Coles car insurance policy either online or by calling them. How do you lodge a claim with Coles? You can lodge a claim with Coles by calling 1300 265 374 (open 24/7), or by using the Coles Insurance Claims Assistant mobile app.