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nrma car insurance

nrma car insurance quote

NRMA offers safe and loyal drivers the chance to save big on its Comprehensive Plus Car Insurance with a generous no claims bonus as well as a loyalty discount depending on the number of policies and the number of years you’ve remained with the insurance provider.

NRMA  Car Insurance goes the extra mile to make sure you’re covered. It insures any drivers who get behind the wheel of your car and will even replace your new car with a brand new set of wheels if it is stolen or written off within two years of the purchase date.

Key features of nrma car insurance

NRMA’s top level of car insurance goes above and beyond to give you the peace of mind that no matter what happens to your vehicle, you’ll be covered. NRMA  Car Insurance comes with excess-free glass cover so you can take care of any inconvenient chips in your windscreen or any cracks in your sunroof with minimal fuss and without having to pay anything out of your own pocket.

This policy also covers any modifications or after market accessories that you may have added to your car at an agreed value and will even cover any tools of trade that may be damaged or stolen up to the value of $1,500.

Nrma  Car Insurance might be a premium level of cover, but NRMA rewards its customers with some serious discounts to make the premium more affordable.

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Depending on how many policies you have with the NRMA and the amount of years you’ve been a customer for, your loyalty discount could rise as high as 25%. NRMA also offers customers the opportunity to save as much as 65% on their premiums through one of the more generous no claims bonuses on the market, but this might take a few years to build up.

Who it’s good for car insurance:

If you’re already an NRMA customer, it might be in your best interests to look at taking out NRMA  Car Insurance and reaping the financial rewards that come with the tasty loyalty discount. It is also worth noting that this policy is only available in New South Wales, Queensland, Tasmania and the ACT.

Here are some more awesome benefits of nrma car insurance…

Loyalty Discount

Our Loyalty Discount rewards you for having multiple policies with us and for the length of time you keep them. The more policies you have, the more you may save.

Easy claims process

Claim in 3 easy steps:

  1. It’ll take about 15 minutes to lodge your claim online
  2. We’ll need to know a few details about the incident, such as where and when it happened
  3. You can choose a Partner Repairer and book an inspection time.

Our web chat team can help with any questions you have through Self Service

Convenience and flexibility
  • Choose your basic excess level to help reduce your premium
  • 24/7 helpline assistance for fast support for nrma car insurance
  • Submit an online claim any time, day or night
  • Select from over 500 authorized repairers
  • Last year 71% of our customers’ motor collision repairs took less than 7 days to complete
  • Rest easy knowing we have over 90 years insurance experience

nrma car insurance contact

The first thing you should do is talk to one of our consultants or email us about your concerns. The consultant may be able to resolve the complaint for you. If not, they’ll refer you to, or you may request to speak to a manager.

The consultant or manager will attempt to respond to your complaint as soon as possible. If they require more information, they’ll aim to respond within 15 business days of receipt of your complaint.

nrma car insurance

Contact customer relations

If the manager cannot resolve your complaint, you may request the matter be referred to our customer relations area or you can choose to contact them via the following options:

Customer relations will treat your complaint as a dispute and assign one of their staff members to conduct an independent review of the matter. They’ll contact you with a decision usually within 15 business days of receiving your dispute.

Latest reviews of NRMA  Car Insurance

Happy with NRMA no need to look at change

Insurance is fine, no need for change, it’s a competitive rate.

——–Trent | Queensland

All dealings have been good

Competitive premiums and good customer service.

——–Jirra | New South Wales

Great to meet your needs

Never let me down, I’d recommend NRMA to anyone.

——–Julie | Queensland

Great customer service

I have been with the NRMA for 40 years & I do not intend to change this in the near future.

———–Eric | New South Wales

Completely reliable service

Always competitive and up to date with their products.

———–Cheryl | New South Wales

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NRMA Car Insurance Details

Rates and fees information correct as at 10 May 2019. 

Discounts and excesses
  • costs extra)
  • $0 – $2,000)
  • $400 for listed drivers under 25, $1,600 for unlisted drivers under 25, $400 for inexperienced drivers over 25.

  • 65%(NSW)

  • 6 years)
  • n/a
  • Discount of 5% with NSW CTP Greenslip; Loyalty discount increases with amount of policies held.

  • Maximum no claim discount is protected for life against no-fault claims after 1 year at maximum no claim discount level. Others can purchase protection for extra premium.

  • Get a 10% discount if your car is recognized by NRMA as fuel efficient. Get 5% off for a year when you hold the policy for 3-4 years, 7.5% for 5-9 years, 10% for 10-24 years and 12.5% when you hold it for more than 25 years.

Service features
  • Optional Extra
  • Optional Extra
  • none
  • none

nrma comprehensive car insurance

Coverage summary of nrma car insurance
  • Agreed
  •  – within 2 years of original registration

  • Up to $1,000 if damaged.
  • Yes – $0 windscreen excess.
  • Up to $800
  • Reasonable towing costs. Up to $250 for taxi fares.

  •  – Unlimited days, max $100 per day.

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  •  – Unlimited days, max $100 per day.

  • Yes – legal liability cover when using a substitute vehicle. $3,000 contribution towards excess or security bond when using a hire car after an event.

  • Up to $1,000 excluding contents.

  • Up to $1,000 if stolen.

  • Up to $500 per item

  • Automatically covered.




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