NRMA offers safe and loyal drivers the chance to save big on its Comprehensive Plus Car Insurance with a generous no claims bonus as well as a loyalty discount depending on the number of policies and the number of years you’ve remained with the insurance provider.
NRMA Car Insurance goes the extra mile to make sure you’re covered. It insures any drivers who get behind the wheel of your car and will even replace your new car with a brand new set of wheels if it is stolen or written off within two years of the purchase date.
Key features of nrma car insurance
NRMA’s top level of car insurance goes above and beyond to give you the peace of mind that no matter what happens to your vehicle, you’ll be covered. NRMA Car Insurance comes with excess-free glass cover so you can take care of any inconvenient chips in your windscreen or any cracks in your sunroof with minimal fuss and without having to pay anything out of your own pocket.
This policy also covers any modifications or after market accessories that you may have added to your car at an agreed value and will even cover any tools of trade that may be damaged or stolen up to the value of $1,500.
Nrma Car Insurance might be a premium level of cover, but NRMA rewards its customers with some serious discounts to make the premium more affordable.
Depending on how many policies you have with the NRMA and the amount of years you’ve been a customer for, your loyalty discount could rise as high as 25%. NRMA also offers customers the opportunity to save as much as 65% on their premiums through one of the more generous no claims bonuses on the market, but this might take a few years to build up.
Who it’s good for car insurance:
If you’re already an NRMA customer, it might be in your best interests to look at taking out NRMA Car Insurance and reaping the financial rewards that come with the tasty loyalty discount. It is also worth noting that this policy is only available in New South Wales, Queensland, Tasmania and the ACT.
Here are some more awesome benefits of nrma car insurance…
Our Loyalty Discount rewards you for having multiple policies with us and for the length of time you keep them. The more policies you have, the more you may save.
Easy claims process
Claim in 3 easy steps:
- It’ll take about 15 minutes to lodge your claim online
- We’ll need to know a few details about the incident, such as where and when it happened
- You can choose a Partner Repairer and book an inspection time.
Our web chat team can help with any questions you have through Self Service
Convenience and flexibility
- Choose your basic excess level to help reduce your premium
- 24/7 helpline assistance for fast support for nrma car insurance
- Submit an online claim any time, day or night
- Select from over 500 authorized repairers
- Last year 71% of our customers’ motor collision repairs took less than 7 days to complete
- Rest easy knowing we have over 90 years insurance experience
nrma car insurance contact
The first thing you should do is talk to one of our consultants or email us about your concerns. The consultant may be able to resolve the complaint for you. If not, they’ll refer you to, or you may request to speak to a manager.
- Call us on 132 132
The consultant or manager will attempt to respond to your complaint as soon as possible. If they require more information, they’ll aim to respond within 15 business days of receipt of your complaint.
Contact customer relations
If the manager cannot resolve your complaint, you may request the matter be referred to our customer relations area or you can choose to contact them via the following options:
- Email customer relations
- Free call 1800 045 517
- Free fax 1800 649 290
Reply Paid 62759
Sydney NSW 2000
Free post (no stamp required)
Customer relations will treat your complaint as a dispute and assign one of their staff members to conduct an independent review of the matter. They’ll contact you with a decision usually within 15 business days of receiving your dispute.
Insurance is fine, no need for change, it’s a competitive rate.
——–Trent | Queensland
Competitive premiums and good customer service.
——–Jirra | New South Wales
Never let me down, I’d recommend NRMA to anyone.
——–Julie | Queensland
Great customer service
I have been with the NRMA for 40 years & I do not intend to change this in the near future.
———–Eric | New South Wales
Completely reliable service
Always competitive and up to date with their products.
———–Cheryl | New South Wales
NRMA Car Insurance Details
Rates and fees information correct as at 10 May 2019.
Discounts and excesses